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Streamline maintenance with UpKeep. Mobile-first CMMS for work orders, asset management, and real-time reporting.
Streamline maintenance with UpKeep. Mobile-first CMMS for work orders, asset management, and real-time reporting.

UpKeep

Streamline maintenance with UpKeep. Mobile-first CMMS for work orders, asset management, and real-time reporting.

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Top 3 Features

1. Maintenance management software for facility and equipment management. 

2. Work order management, asset tracking, and preventive maintenance tools. 

3. Mobile app, customizable reports, and integrations with popular business tools.

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Software Category

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Software Subcategory

Software Description

The below software description was written by the provider. While L2Business has content and user guidelines, we cannot guarantee the accuracy of the software description.

Introduction


UpKeep stands as a dynamic Asset Operations Management solution, designed to revolutionize the way maintenance, reliability, and operations teams handle asset management. Catering to a wide range of industries, including healthcare and biotech, UpKeep offers a comprehensive platform for managing the maintenance lifecycle, optimizing asset utilization, and analyzing performance data. Its user-friendly interface and diverse functionalities make it an indispensable tool for small business owners and entrepreneurs seeking to enhance operational efficiency and asset management.




Streamlined Maintenance and Task Management


Efficient Asset Maintenance Scheduling

One of the core features of UpKeep is its ability to streamline asset maintenance scheduling. This functionality enables businesses to proactively manage maintenance tasks, reducing downtime and extending the life of their assets. For entrepreneurs, this translates to improved operational efficiency and cost savings.


Comprehensive Task Management

UpKeep also excels in task management, providing tools to organize and delegate maintenance tasks effectively. This feature is crucial for maintaining operational workflow and ensuring that maintenance activities are completed on time and within budget.




Financial Management and Analytics


Budget and Expense Management

A significant feature of UpKeep is its budget and expense management capabilities. It aids businesses in tracking maintenance costs, providing insights into financial spending, and helping in making informed budgetary decisions. This is particularly beneficial for small businesses where efficient financial management is essential.


Asset Performance Analytics

The platform offers asset performance analytics, allowing users to gain insights into the effectiveness of their maintenance strategies. This data-driven approach helps in identifying areas for improvement and making strategic decisions to optimize asset performance.




User Experience and Integration Flexibility


User-Friendly Interface

UpKeep is renowned for its user-friendly interface, which makes it accessible and efficient for companies to track assets and maintenance tasks. This ease of use is especially advantageous for small businesses and entrepreneurs who need a straightforward solution without a steep learning curve.


Customization and Basic Integrations

While UpKeep offers basic integrations with tools like Zapier and QuickBooks, its standout feature is its customization abilities. These capabilities allow businesses to tailor the platform to their specific needs, enhancing the overall utility and user experience.




Conclusion


UpKeep emerges as a vital asset operations management tool for small business owners and entrepreneurs. Its combination of efficient maintenance scheduling, comprehensive task management, financial oversight, and insightful analytics positions it as a key solution for enhancing operational success. The platform's user-friendly interface and customization options further add to its appeal, making UpKeep not just a software solution, but a strategic partner in managing and optimizing business assets.

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Active Pricing Plans

Maintenance - Lite

For basic work order management


Features:

  • Unlimited Work Orders

  • Recurring Work Orders

  • Unlimited Requesters

  • and much more

Billed per user, per month.

$20/month per user

Maintenance - Starter

For just starting out


Features:

  • Inventory Management

  • Preventive Maintenance

  • Monthly Analytics & Reporting

  • and much more

Billed per user, per month.

$45/month per user

Maintenance - Professional

For all your Business Needs


Features:

  • Advanced Analytics & Reporting

  • Requests Portal

  • Signature Capture

  • and much more

Billed per user, per month.

$75/month per user

Maintenance - Business Plus

Request pricing for more information


Features:

  • Workflow Automation

  • Reliability Tracking

  • Purchase Order Management

  • API Access

  • Multi-site Module

  • Customizable Dashboards

  • and much more

Billed per user, per month.

Contact UpKeep for Pricing

DataHub

Starter

Starter package for connecting 5 of fewer assets to DataHub


Business Plus

Collect asset data from sensors or PLCs, load data into UpKeep Meters, and trigger reactive or preventive work orders.


Request pricing or a demo here.

Visit UpKeep for Pricing

Edge

Remote Condition Monitoring (RCM) and Business intelligence used in conjunction with UpKeep Sensors or DataHub.


Request pricing for more information from UpKeep.

Visit UpKeep for Pricing

Main Features

Work Order Management

Asset Management

Preventive Maintenance

Inventory Management

Mobile Access

Reporting & Analytics

Customizable Workflows

Integration With Other Software

Barcode Scanning

Offline Mode

Work Order Management

Provider Feature Description

The work order management feature in UpKeep software helps users efficiently track, schedule, and manage maintenance and repair tasks. Users can create and assign work orders, add details such as priority, due dates, and descriptions, and track the progress of each task in real-time. This feature streamlines communication between maintenance teams and requesters, allowing for better collaboration and ensuring timely completion of work orders. It also generates comprehensive reports for better analysis and decision-making.

Asset Management

Provider Feature Description

The asset management feature in UpKeep software streamlines the process of tracking and managing physical assets. It allows users to create and maintain a centralized database of assets, including equipment, machinery, and facilities. This feature enables users to track asset details, such as location, maintenance history, and warranty information. It also helps schedule and track maintenance tasks, generate work orders, and optimize asset utilization. Overall, the asset management feature in UpKeep software helps businesses improve asset performance, reduce downtime, and streamline maintenance processes.

Preventive Maintenance

Provider Feature Description

The preventive maintenance feature in UpKeep software helps streamline and automate maintenance processes. It allows users to create schedules for regular maintenance tasks, such as inspections, repairs, or equipment servicing. This feature helps prevent equipment breakdowns and reduces downtime by ensuring that maintenance activities are planned and executed on time. Users can set up recurring tasks, track completed maintenance work, and receive notifications for upcoming or overdue tasks. It enables users to optimize maintenance efficiency and extend the lifespan of their assets.

Inventory Management

Provider Feature Description

The inventory management feature in UpKeep software helps users efficiently manage and track their inventory. With this feature, users can easily add, update, and track inventory items in real-time. It provides features like barcode scanning, low stock alerts, and automatic reordering to streamline the inventory management process. Additionally, it allows users to view inventory levels, track usage, and generate detailed reports for better inventory control.

Mobile Access

Provider Feature Description

The mobile access feature in UpKeep software allows users to access their maintenance management system from their mobile devices. This feature enables users to view and update work orders, track asset information, communicate with team members, and access important documents on the go. With the mobile app, users can efficiently manage their maintenance tasks and stay connected with their team from anywhere, enhancing productivity and responsiveness.

Reporting & Analytics

Provider Feature Description

The reporting and analytics feature in UpKeep software provides users with valuable insights and data about their maintenance operations. It allows users to generate comprehensive reports on various metrics, such as work orders completed, asset performance, and maintenance costs. Users can analyze these reports to identify trends, spot inefficiencies, and make data-driven decisions to optimize their maintenance workflows.

Customizable Workflows

Provider Feature Description

The customizable workflows feature in UpKeep software empowers users to design and automate their own workflows for maintenance and asset management. Users can define and customize the steps, tasks, and actions within a workflow to fit their specific needs and workflows can be linked to specific assets or maintenance requests. This feature streamlines and guides users through their maintenance processes, ensuring consistency and efficiency.

Integration With Other Software

Provider Feature Description

The integration feature in UpKeep software enables users to connect and sync their data with other software tools seamlessly. This allows for smooth collaboration and data sharing across different platforms. With this feature, users can integrate UpKeep with popular software applications like accounting software, CMMS systems, inventory management tools, and more. This integration feature ensures that relevant information and updates are automatically transferred between different software systems, eliminating the need for manual data entry and improving overall efficiency.

Barcode Scanning

Provider Feature Description

The barcode scanning feature in UpKeep software streamlines inventory management by allowing users to easily scan barcodes to retrieve and update asset information. Users can quickly add or update assets by scanning their barcodes, which automatically populates relevant details such as serial numbers, maintenance history, and warranty information. This feature enhances efficiency, accuracy, and organization in tracking and managing assets throughout their lifecycle.

Offline Mode

Provider Feature Description

The offline mode feature in UpKeep software allows users to continue working on their maintenance management tasks even without an internet connection. With this feature, users can access and update work orders, asset information, and other essential data offline. Any changes made while offline will automatically sync with the system once an internet connection is restored. This ensures productivity and uninterrupted maintenance management, even in areas with limited or no internet access.

How These Features Solve Your Problems

Connect with Software Providers: Ask & Upvote!

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  • Browse through existing questions and upvote the ones you find most helpful.

  • If you don't see your question addressed, don't hesitate to ask! Submit your question directly to the software provider and get expert insights.

Ask & Discuss:

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  • Help prioritize the most relevant questions by upvoting those you find valuable.

  • Downvoting can help remove irrelevant or duplicate questions.

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Company Information

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Software Social Media Profiles

Customer Ratings

Usability

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Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.

Functionality
and Features

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Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.

Performance
and Reliability

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Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.

Customer Support
and Service

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Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.

Value for Money

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Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.

Customer Reviews

Software Security Features

Software Integrations

Seamless Connections: Unleash the Power of Integrations

Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.

 

Here, you can find a comprehensive list of software that integrates with this software, allowing you to:

  • Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.

  • Boost productivity: Automate tasks and save valuable time by letting your software work together.

  • Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.

Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.


Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.

Customer Support & Implementation

Software Deployment

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Deployment options:

  • On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.

  • Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.

  • SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.

  • Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.

Device Compatibility

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Device Compatability:

  • Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.

  • Mobile: This means that the software is compatible with mobile devices running iOS or Android.

  • Tablet: This means that the software is compatible with tablet devices running iOS or Android.

  • Web: This means that the software can be accessed through a web browser.

Customer Support Options

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Self-service support

  • Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.

  • Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.

  • Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.

Reactive support

  • Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.

  • Phone Support: Customers can call a toll-free number to speak directly with a support representative.

  • Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.

Proactive support

  • In-app Help: Contextual help and support options embedded directly within the software application.

  • Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.

  • Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.

Escalated support

  • Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.

  • On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.

  • SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.

Manuals & Resources

Awards & Achievements

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Testimonials & Case Studies

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Blog Integration

The provider has not yet listed their blog for integration with the L2Business Platform.

Getting Started Reminder Series!

The "Getting Started Reminder Series" is a 12 week program where we will take your first steps with you as needed to get your business started. This program reviews the critical business departments and gives you the prompts required to fully flesh out your plans.

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