Toast
Elevate restaurant ops with Toast. All-in-one POS, payment processing, and management system for food service industry.
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Top 3 Features
1. Restaurant point-of-sale (POS) system with integrated hardware.
2. Menu management, tableside ordering, and payment processing tools.
3. Inventory management, employee scheduling, and customer loyalty features.
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Software Description
The below software description was written by the provider. While L2Business has content and user guidelines, we cannot guarantee the accuracy of the software description.
Introduction
Toast is a comprehensive restaurant management and point-of-sale (POS) system designed to help restaurants, bars, cafes, and other foodservice establishments streamline their operations and improve their overall efficiency. The platform offers a wide range of features, including order management, inventory tracking, employee management, and reporting. In this review, we will explore the key features and benefits of Toast and how it can help restaurant owners and managers effectively run their businesses.
Order Management
Toast's order management feature allows staff to easily take orders, send them to the kitchen, and manage table assignments, ensuring a smooth and efficient dining experience for customers. The platform supports both in-person and online orders, making it easy for restaurants to accommodate various service models. Toast also integrates with popular food delivery platforms, enabling seamless order processing and fulfillment for takeout and delivery orders.
Inventory Tracking
With Toast's inventory tracking feature, restaurant owners and managers can monitor their stock levels in real-time, helping to prevent stockouts and reduce waste. The platform allows users to set up automatic alerts for low stock levels, ensuring timely reordering of essential items. Additionally, Toast provides detailed inventory reports, enabling users to analyze their stock usage and make informed purchasing decisions.
Employee Management
Toast's employee management feature simplifies the process of managing staff schedules, time tracking, and payroll. The platform allows users to create and manage schedules, monitor employee hours, and generate labor reports, providing valuable insights into labor costs and employee productivity. Toast also integrates with popular payroll software, streamlining the payroll process and ensuring accurate compensation for staff.
Reporting and Analytics
The reporting and analytics tools in Toast provide restaurant owners and managers with valuable insights into their business's performance, enabling them to make data-driven decisions. The platform offers customizable reports, including sales summaries, product mix reports, and labor cost reports, helping users identify trends and areas for improvement.
Conclusion
Toast is a powerful restaurant management and POS system that can help foodservice establishments effectively manage their operations and improve their efficiency. With its extensive range of features, including order management, inventory tracking, employee management, and reporting, Toast provides restaurant owners and managers with the tools they need to successfully run their businesses. If you're in the foodservice industry and are looking for a comprehensive solution to streamline your restaurant management processes, Toast could be an excellent choice for you.
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Active Pricing Plans
Quick Start Bundle
A great match for food trucks or single-location cafes, this shop-and-go option includes initial hardware and our basic POS software.
Includes:
Cloud-based point of sale
Hardware setup including one terminal. (Additional charges apply for subsequent devices.)
Additional features and software available
Pricing includes first hardware terminal subscription. Additional charges apply for subsequent devices.
Starts at $0/month
Core
Ideal for any restaurant looking to streamline operations and provide faster service, with flexible options to meet your specific needs.
Our essential software package, including:
Powerful cloud-based point of sale with reporting and analytics
Simple, flat rate payment processing with real-time fraud monitoring.
Mobile dining solutions, including digital menus and mobile payments.
24/7/365 customer care, with installation support
Pair with hardware setup of your choosing.
Pricing includes first hardware terminal subscription. Additional charges apply for subsequent devices.
Starting at $69/month
Build Your Own
Suggested for restaurants with multiple locations or anyone wanting to mix-and-match solutions from the entire Toast platform.
You choose the features that fit your needs. Solutions include, but not limited to:
Online ordering and delivery
Easy integrated payroll and tips manager
Third party integrations, like Quickbooks and Grubhub
Automated inventory
Employee benefits
Employee scheduling
Guest marketing, loyalty, and gift cards
Pair with hardware setup of your choosing
Contact Toast for custom pricing
Main Features
Restaurant Management Platform
Point Of Sale
Online Ordering
Reporting & Analytics
Reporting & Analytics
Restaurant Management Platform
Provider Feature Description
The restaurant management platform feature in Toast software provides a comprehensive solution for managing various aspects of a restaurant business. With Toast, you can efficiently process orders, manage menus, track inventory, and handle payments. Additionally, it offers functionalities such as tableside ordering, kitchen display systems, and real-time reporting. This feature simplifies and streamlines restaurant operations, enhancing efficiency and improving the overall guest experience.
Point Of Sale
Provider Feature Description
The point of sale feature in Toast software is designed to facilitate smooth and streamlined transactions in a restaurant or food service setting. With this feature, users can easily process and track orders, manage payments, and generate detailed reports. The point of sale feature also includes capabilities for split checks, modifiers, and discounts, ensuring accurate and efficient order management. Additionally, Toast's point of sale feature integrates with other modules in the software, such as inventory management and CRM, to provide a holistic solution for restaurant operations.
Online Ordering
Provider Feature Description
The online ordering feature in Toast software provides a convenient way for customers to place orders digitally. This feature allows restaurants and businesses to create online menus, customize order options, and receive real-time orders from customers. Customers can easily browse the menu, select items, customize their order, and securely submit payment online. With the online ordering feature, businesses can streamline the ordering process, reduce errors, and improve the overall customer experience.
Reporting & Analytics
Provider Feature Description
The reporting and analytics feature in Toast software provides users with valuable insights into their business performance. Users can generate comprehensive reports on various aspects such as sales, labor, inventory, and menu performance. These reports help users identify trends, make data-driven decisions, and optimize their operations. The analytics feature allows users to explore and visualize their data through interactive dashboards, making it easy to track key metrics and monitor business performance in real-time.
Reporting & Analytics
Provider Feature Description
The reporting and analytics feature in Toast software provides users with valuable insights into their business performance. Users can generate comprehensive reports on various aspects such as sales, labor, inventory, and menu performance. These reports help users identify trends, make data-driven decisions, and optimize their operations. The analytics feature allows users to explore and visualize their data through interactive dashboards, making it easy to track key metrics and monitor business performance in real-time.
How These Features Solve Your Problems
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
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Testimonials & Case Studies
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Blog Integration
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