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Optimize staff management with ShiftNote. Employee scheduling, shift swapping, and communication for restaurants and retail.
Optimize staff management with ShiftNote. Employee scheduling, shift swapping, and communication for restaurants and retail.

ShiftNote

Optimize staff management with ShiftNote. Employee scheduling, shift swapping, and communication for restaurants and retail.

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Top 3 Features

1. Employee scheduling and communication software for restaurants and retail businesses. 

2. Shift swapping, time-off requests, and labor cost management tools. 

3. Manager logbook, employee messaging, and reporting features.

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Software Subcategory

Software Description

The below software description was written by the provider. While L2Business has content and user guidelines, we cannot guarantee the accuracy of the software description.

Introduction


ShiftNote is a cloud-based employee scheduling and team communication software designed to help businesses streamline their staff management processes. With its easy-to-use interface, ShiftNote simplifies the creation and distribution of schedules, making it easy for managers to communicate with team members and track time-off requests, availability, and more. In this review, we will discuss the key features and benefits of ShiftNote and how it can help your business.




Employee Scheduling


Intuitive Schedule Builder

ShiftNote's schedule builder allows managers to create and edit schedules with ease, utilizing drag-and-drop functionality to assign shifts and make adjustments. The software also offers customizable schedule templates, which can save time by automating the scheduling process based on historical data or staff preferences.


Availability and Time-off Management

ShiftNote makes it easy for employees to submit their availability and time-off requests, while managers can approve or deny requests within the platform. This helps ensure that schedules are created with employee availability in mind, reducing the need for last-minute changes and minimizing scheduling conflicts.


Labor Cost Tracking

The software includes labor cost tracking features, allowing managers to monitor employee hours and calculate labor costs in real-time. This helps businesses stay within budget and make data-driven decisions when creating schedules.




Team Communication


Centralized Communication Hub

ShiftNote serves as a centralized communication hub, allowing managers and team members to communicate effectively in one place. Users can send messages, post announcements, and share documents, ensuring that everyone stays informed and connected.


Manager Log Book

The Manager Log Book feature allows managers to record important daily notes, track issues, and communicate with other managers across shifts. This helps ensure a smooth handoff between shifts and keeps all relevant information accessible and organized.


Employee Shift Swapping

ShiftNote enables employees to request shift swaps with their coworkers directly through the platform. Managers can approve or deny swap requests, making it easy to manage schedule changes and maintain coverage.


Reporting and Analytics

ShiftNote offers reporting and analytics features that help businesses gain insights into their scheduling and labor management processes. Managers can generate custom reports to analyze trends, identify inefficiencies, and make informed decisions to improve operations.


Mobile Access

ShiftNote offers a mobile app for iOS and Android devices, allowing managers and employees to access schedules, communicate with team members, and manage time-off requests on the go. This ensures that everyone stays connected and informed, even when away from a computer.




Conclusion


ShiftNote is a user-friendly employee scheduling and team communication software that can simplify staff management processes and improve team collaboration. With its intuitive schedule builder, time-off management, labor cost tracking, and centralized communication hub, ShiftNote helps businesses create efficient schedules, maintain open lines of communication, and make data-driven decisions to optimize operations. By implementing ShiftNote, your business can benefit from increased efficiency, better communication, and streamlined staff management.

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Active Pricing Plans

Product Pricing

ShiftForce provides two products: ShiftNote Daily Logbook and +Employee Scheduling Tools. The cost for 5 or fewer locations depends on the product selected:


ShiftNote Daily Logbook Platform is priced at $34.95 per location each month.

ShiftNote Daily Log +Scheduler Platform costing $64.95 per location each month.


*For 6 or more locations, volume pricing is available - please book a discovery meeting to learn more.

Schedule a 15 minute discovery call to find out how you can boost your team's communication and productivity right away! Receive helpful information on how prosperous business owners mentor, educate, and establish realistic shift planning SOPs with ShiftForce.

$34.95/month or $64.95/month per location

Main Features

Employee Scheduling

Shift Management

Communication Tools

Task Management

Time & Attendance Tracking

Document Storage

Reporting & Analytics

Mobile App

Employee Scheduling

Provider Feature Description

The Employee scheduling feature in ShiftNote software streamlines the process of creating and managing employee schedules. Users can easily input shifts, assign employees, and define shift durations or recurring patterns. The feature also allows for quick updates and edits to accommodate changes in employee availability or shift requirements. Managers can conveniently view, print, and distribute schedules to employees, ensuring everyone is on the same page. Overall, the Employee scheduling feature simplifies the task of organizing and maintaining employee schedules.

Shift Management

Provider Feature Description

The shift management feature in ShiftNote software simplifies the process of scheduling and managing shifts for employees. It allows managers to create and assign shifts, track employee availability, and handle shift changes. With this feature, managers can easily view and modify shift schedules, ensuring adequate staff coverage and reducing conflicts or scheduling errors. Additionally, employees can quickly see their assigned shifts, check their schedules remotely, and request time off through the software.

Communication Tools

Provider Feature Description

The communication tools feature in ShiftNote software allows for effective communication among team members. It provides a centralized platform where users can share messages, updates, and important information in real-time. This feature supports both one-on-one and group communication, making it easy to collaborate and stay connected. Additionally, ShiftNote's communication tools often include features like notifications and message history to ensure that nothing is missed and conversations can be easily referenced.

Task Management

Provider Feature Description

The task management feature in ShiftNote software empowers users to effectively organize and track tasks within their teams. With this feature, users can easily create, assign, and prioritize tasks, ensuring clear accountability and efficient completion. Users can also set due dates, add notes or attachments to tasks, and receive notifications for updates or reminders, enhancing productivity and collaboration among team members.

Time & Attendance Tracking

Provider Feature Description

The time and attendance tracking feature in ShiftNote software allows users to accurately record and monitor employee attendance. This feature enables employees to clock in and out, tracks their work hours, and calculates important metrics such as overtime and time off. It simplifies the process of keeping track of employee schedules and provides insights for better workforce management.

Document Storage

Provider Feature Description

The document storage feature in ShiftNote allows users to securely store and organize important documents online. Users can easily upload, manage, and access documents from a centralized location, making it convenient to retrieve and share information. This feature eliminates the need for physical storage and enables users to search and retrieve documents quickly and efficiently. Additionally, users can set access permissions and collaborate on documents in real-time, enhancing collaboration and productivity.

Reporting & Analytics

Provider Feature Description

The reporting and analytics feature in ShiftNote software helps businesses gain valuable insights by analyzing data from various sources. This feature allows users to generate customizable reports to track trends, identify patterns, and measure performance metrics. Additionally, ShiftNote's reporting and analytics feature provides visual representations of data through graphs and charts, making it easier for users to understand and act on the information. This feature empowers businesses to make data-driven decisions and optimize their operations for better efficiency and productivity.

Mobile App

Provider Feature Description

The mobile app feature in ShiftNote software allows users to access their ShiftNote account from their smartphones or tablets. This feature enables users to stay connected to their team and operations while on the go. Users can view and update schedules, communicate with their team, receive shift notes and alerts, and access important documents and resources conveniently from their mobile devices. It provides real-time access to shift information and enhances communication and coordination among team members, even outside of the workplace.

How These Features Solve Your Problems

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Customer Ratings

Usability

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Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.

Functionality
and Features

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Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.

Performance
and Reliability

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Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.

Customer Support
and Service

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Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.

Value for Money

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Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.

Customer Reviews

Software Security Features

Software Integrations

Seamless Connections: Unleash the Power of Integrations

Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.

 

Here, you can find a comprehensive list of software that integrates with this software, allowing you to:

  • Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.

  • Boost productivity: Automate tasks and save valuable time by letting your software work together.

  • Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.

Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.


Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.

Customer Support & Implementation

Software Deployment

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Deployment options:

  • On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.

  • Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.

  • SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.

  • Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.

Device Compatibility

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Device Compatability:

  • Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.

  • Mobile: This means that the software is compatible with mobile devices running iOS or Android.

  • Tablet: This means that the software is compatible with tablet devices running iOS or Android.

  • Web: This means that the software can be accessed through a web browser.

Customer Support Options

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Self-service support

  • Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.

  • Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.

  • Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.

Reactive support

  • Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.

  • Phone Support: Customers can call a toll-free number to speak directly with a support representative.

  • Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.

Proactive support

  • In-app Help: Contextual help and support options embedded directly within the software application.

  • Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.

  • Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.

Escalated support

  • Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.

  • On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.

  • SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.

Manuals & Resources

Awards & Achievements

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Testimonials & Case Studies

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Blog Integration

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Getting Started Reminder Series!

The "Getting Started Reminder Series" is a 12 week program where we will take your first steps with you as needed to get your business started. This program reviews the critical business departments and gives you the prompts required to fully flesh out your plans.

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