
BigCommerce
Sell online with BigCommerce. eCommerce platform for building, customizing, and scaling your online store.
Disclaimer: This web page may contain affiliate links to partners of L2Business. As such we may receive a commission if you decide to purchase from one of them.
Please note that we've done our best to remain impartial and work to provide the best information for all.


Top 3 Features
Scalable and customizable e-commerce platform for online retailers.
Built-in tools for marketing, SEO, and conversion optimization.
Integration with popular payment gateways, shipping providers, and third-party apps.


Add a Title
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Software Category
Add a Title
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Software Subcategory
Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
BigCommerce is a leading e-commerce platform designed to help businesses create, manage, and grow their online stores. With its wide range of features and user-friendly interface, BigCommerce caters to businesses of all sizes and industries, from startups to established enterprises. In this review, we will delve into the key features and benefits of BigCommerce and explore how it can help businesses thrive in the competitive online market.
Store Design and Customization
Professional Templates and Customization
BigCommerce offers a vast selection of professionally designed templates to help businesses create visually appealing online stores. These templates are fully responsive, ensuring that your store looks great on any device. Users can easily customize the templates using the platform's intuitive drag-and-drop editor, allowing for complete control over the store's design and branding without the need for coding expertise.
Extensive App Marketplace
The platform features a comprehensive app marketplace, where users can find a wide variety of third-party integrations and add-ons to enhance their store's functionality. These integrations cover various aspects of e-commerce, such as marketing, shipping, inventory management, and customer service, ensuring that businesses have access to the tools they need to optimize their online store.
Product Management and Marketing
Efficient Product Management
BigCommerce provides a robust product management system that enables users to easily add, edit, and manage products on their online store. Users can create detailed product listings, complete with images, descriptions, and customizable options. The platform also supports the management of digital products, making it suitable for businesses selling downloadable items or subscription-based services.
Built-in Marketing Tools
The platform offers a suite of built-in marketing tools to help businesses promote their online store and drive traffic. BigCommerce supports search engine optimization (SEO) best practices, allowing users to optimize their store for maximum visibility in search engine results. Additionally, the platform offers features such as social media integration, email marketing, and discount and promotional tools to help businesses connect with their target audience and boost sales.
Payment and Shipping Options
Flexible Payment Gateways
BigCommerce supports a wide range of payment gateways, providing businesses with the flexibility to choose the best option for their needs. The platform seamlessly integrates with popular payment providers such as PayPal, Stripe, and Apple Pay, ensuring a smooth and secure checkout experience for customers.
Streamlined Shipping Management
The platform simplifies shipping management by offering real-time shipping rates from major carriers and allowing users to create customizable shipping rules. BigCommerce also integrates with popular shipping solutions like ShipStation and ShippingEasy, making it easy for businesses to manage and fulfill orders efficiently.
Conclusion
BigCommerce is a comprehensive e-commerce solution that provides businesses with the tools they need to create, manage, and grow their online stores. With its extensive customization options, robust product management, built-in marketing tools, and flexible payment and shipping solutions, BigCommerce is an excellent choice for businesses looking to excel in the competitive online market. Whether you're launching a new online store or looking to scale your existing business, BigCommerce is a platform worth considering.
Product Video
Product Screenshots
Active Pricing Plans
Standard
Sell online with your own beautiful online store
Sell up to $50k Annually
No transaction fees
Unlimited staff accounts
24/7 support
Integrations with leading payment gateways
Special credit card rates via Paypal powered by Braintree (2.59% + $0.49 per transaction)
Single page checkout
Marketplace and social integrations (Amazon, Ebay, Facebook, and more)
Integrations with leading point of sale providers (Square, Vend, Clover, and more)
Free sitewide HTTPs dedicated SSL
BigCommerce mobile app
Real time shipping quotes
Coupons, discount rules, and gift cards
Product ratings and reviews
$39/month
Plus
Grow your online business with marketing tools proven to increase conversion
The Plus Plan includes everything in the Standard plan, but offers additional features including but not limited to:
Sell up to $180k annually
Special credit card rates via Paypal powered by Braintree (2.35% + $0.49 per transaction)
Customer groups and segmentation
Abandoned cart saver
Persistent cart
Stored credit cards
$105/month
Pro
Scale your growing business with a comprehensive set of features
The Pro Plan includes everything in the Plus plan, but offers additional features including but not limited to:
Sell up to $400k annually
Special credit card rates via Paypal powered by Braintree (2.05% + $0.49 per transaction)
Faceted search (Product filtering)
Custom SSL
$399/month
Enterprise
Power your team’s success with the best full-service open platform
The Enterprise Plan includes everything in the Pro plan, but offers additional features including but not limited to:
Custom facets (Product Filtering)
Price lists
Unlimited API calls
No selling GMV limits annually (Custom pricing)
Special credit card rates via Paypal powered by Braintree (2.05% + $0.49 or lower per transaction)
Express routing and priority support
Strategic account management available
API support (express routing)
Contact BigCommerce for custom pricing
Main Features
Ecommerce Website Builder
Customizable Templates
Product Catalog Management
Inventory Management
Order Management
Payment Gateway Integration
Shipping & Fulfillment
Marketing & Seo Tools
Mobile Optimization
Analytics & Reporting
Ecommerce Website Builder
Provider Feature Description
The eCommerce website builder feature in BigCommerce is a powerful tool that allows users to easily create and manage their online stores. With this feature, users can customize their website's design and layout, add products, set up payment gateways, manage inventory, and track sales and customer data. The eCommerce website builder in BigCommerce provides a user-friendly interface and a wide range of templates and themes to choose from, making it easy to create a professional-looking and functional online store.
Customizable Templates
Provider Feature Description
The customizable templates feature in BigCommerce allows users to easily create and modify the visual appearance of their online store. With this feature, users can select from a wide range of pre-designed templates or create their own custom templates using HTML, CSS, and the BigCommerce template language. This flexibility allows users to tailor the look and feel of their online store to match their brand and create a unique shopping experience for their customers.
Product Catalog Management
Provider Feature Description
The product catalog management feature in BigCommerce allows users to easily organize and manage their products. Users can create detailed product listings, including images, descriptions, pricing, and inventory information. Additionally, this feature supports the creation of product variants, such as different sizes or colors, making it easy to offer a variety of options to customers. Users can also set up and manage categories and subcategories to ensure their product catalog is well-organized and easy to navigate.
Inventory Management
Provider Feature Description
The inventory management feature in BigCommerce is comprehensive and intuitive, allowing users to efficiently track and manage their product inventory. With this feature, users can easily add, edit, and remove products from their inventory, set stock levels and low stock alerts, and track product variations such as size and color. Another useful aspect of this feature is the ability to manage product categorization and perform bulk updates, making it easier to organize and update large quantities of products.
Order Management
Provider Feature Description
Sure! The order management feature in BigCommerce is designed to streamline and simplify the process of managing and fulfilling orders. With this feature, users can easily view, process, and track orders from a centralized dashboard. It offers functionalities like order editing, inventory management, shipping label generation, and real-time order status updates. This feature ensures that businesses can effectively manage and fulfill customer orders, enhancing efficiency and customer satisfaction.
Payment Gateway Integration
Provider Feature Description
The payment gateway integration feature in BigCommerce allows users to seamlessly connect their online store to popular payment providers, such as PayPal, Stripe, and Square. This feature enables users to securely accept payments from their customers directly on their website. The integration is straightforward and customizable, allowing users to configure various payment methods, currencies, and transaction settings to meet their specific business needs and offer a seamless checkout experience for their customers.
Shipping & Fulfillment
Provider Feature Description
The shipping and fulfillment feature in BigCommerce simplifies the process of shipping products to customers. It offers a variety of shipping methods and carriers to choose from, allowing users to set up shipping rules based on factors like weight, destination, and order value. This feature also integrates with major shipping providers, automatically generating shipping labels and tracking numbers. With the shipping and fulfillment feature, users can efficiently manage and track the status of their orders, improving customer satisfaction and streamlining their shipping operations.
Marketing & Seo Tools
Provider Feature Description
The marketing and SEO tools feature in BigCommerce empowers users to optimize their online stores for increased visibility and customer engagement. This feature provides tools for creating customized landing pages, designing email marketing campaigns, and running promotions. Additionally, it offers SEO-friendly features such as customizable URLs, meta tags, and alt text. With these tools, users can elevate their store's online presence, attract more organic traffic, and improve their search engine rankings.
Mobile Optimization
Provider Feature Description
The mobile optimization feature in BigCommerce ensures that your online store looks and functions well on mobile devices. With this feature, your store's layout and design automatically adjust to fit smaller screen sizes, providing a seamless shopping experience for customers on mobile devices. This feature also includes responsive design elements, such as easy navigation, optimized images, and simplified checkout processes, making it easier for mobile users to browse and make purchases.
Analytics & Reporting
Provider Feature Description
The analytics and reporting feature in BigCommerce offers valuable insights into the performance of your online store. It provides comprehensive data on key metrics such as sales, conversions, traffic sources, and customer behavior. With this feature, users can track essential KPIs, create custom reports, and analyze trends to make data-driven decisions for their ecommerce business. Additionally, it allows users to integrate with popular analytics tools like Google Analytics for more in-depth analysis.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
This Q&A section is your chance to connect directly with software providers and get the answers you need to make informed decisions.
-
Browse through existing questions and upvote the ones you find most helpful.
-
If you don't see your question addressed, don't hesitate to ask! Submit your question directly to the software provider and get expert insights.
Ask & Discuss:
Voting System:
-
Help prioritize the most relevant questions by upvoting those you find valuable.
-
Downvoting can help remove irrelevant or duplicate questions.
Open Forum:
-
Have a burning question that doesn't fit a specific listing? No problem! Use the "Ask Anything" section at the bottom to pose your questions directly to any software provider.
The more you participate, the richer the conversation becomes!
Don't see the question you'd like to ask? Send one here.
Your request has been submitted!
Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
-
Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
-
Boost productivity: Automate tasks and save valuable time by letting your software work together.
-
Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
Heading 2
Heading 2
Heading 2
Deployment options:
-
On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
-
Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
-
SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
-
Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
Heading 2
Device Compatability:
-
Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
-
Mobile: This means that the software is compatible with mobile devices running iOS or Android.
-
Tablet: This means that the software is compatible with tablet devices running iOS or Android.
-
Web: This means that the software can be accessed through a web browser.
Customer Support Options
Heading 2
Self-service support
-
Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
-
Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
-
Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
-
Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
-
Phone Support: Customers can call a toll-free number to speak directly with a support representative.
-
Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
-
In-app Help: Contextual help and support options embedded directly within the software application.
-
Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
-
Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
-
Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
-
On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
-
SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
This feature is in development and we hope to share it soon!
Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.