Acuity Scheduling
Book appointments with Acuity Scheduling. Online booking, client management, and payment processing made easy.
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Top 3 Features
User-friendly online appointment scheduling for businesses.
Integrations with popular calendars and payment platforms.
Customizable appointment types, availability, and automated reminders.
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Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
Acuity Scheduling is a user-friendly online appointment scheduling software designed to help businesses manage their appointments and bookings more efficiently. The platform is suitable for a wide range of industries, including healthcare, fitness, education, and professional services. In this review, we will explore the key features and benefits of Acuity Scheduling and how it can help businesses optimize their appointment management processes and enhance client experience.
Appointment Scheduling and Management
Flexible Booking Options
Acuity Scheduling provides a variety of booking options to accommodate the needs of your clients. Clients can easily schedule appointments through your website, a customized booking page, or even through social media integration. They can also reschedule or cancel appointments with ease, reducing the risk of no-shows and saving you time.
Real-Time Availability and Calendar Sync
Acuity Scheduling automatically updates your availability in real-time, ensuring that clients only book appointments when you're available. The platform also syncs with popular calendar applications, such as Google Calendar, Outlook, and iCloud, ensuring that your schedule is always up to date and preventing double bookings.
Customizable Appointment Types and Durations
The platform allows you to create various appointment types, each with its own duration, price, and description. This flexibility enables you to offer a wide range of services to your clients, catering to their specific needs and preferences.
Client Experience and Communication
Customizable Booking Page
Acuity Scheduling allows you to create a customized booking page that matches your branding and style. You can add your logo, choose your colors, and even embed the booking page directly into your website. This cohesive appearance enhances your clients' booking experience and reinforces your brand identity.
Automated Reminders and Notifications
The platform sends automated appointment reminders and notifications to both you and your clients, reducing the risk of missed appointments. You can customize the content and timing of these messages, ensuring that your clients receive the information they need when they need it.
Client Management and History
Acuity Scheduling also includes a client management feature that allows you to store client information, appointment history, and notes. This functionality enables you to provide personalized service and maintain strong client relationships.
Integrations and Payments
Third-Party Integrations
Acuity Scheduling integrates with a wide range of third-party applications, including CRM systems, email marketing tools, and video conferencing platforms. These integrations streamline your workflow by connecting your scheduling platform to other essential business tools.
Online Payments and Invoicing
The platform also supports online payments, allowing clients to pay for their appointments at the time of booking. Acuity Scheduling integrates with popular payment gateways, such as PayPal, Stripe, and Square. Additionally, the software offers invoicing capabilities, making it easy to manage your finances and track revenue.
Conclusion
Acuity Scheduling is a feature-rich appointment scheduling software that can significantly improve appointment management efficiency and client experience for businesses across various industries. With its flexible booking options, customizable booking pages, automated reminders, and integration capabilities, Acuity Scheduling provides businesses with the tools they need to streamline their appointment processes and grow their client base. If you are looking for a comprehensive appointment scheduling solution to optimize your business operations, Acuity Scheduling could be an excellent choice for you.
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Active Pricing Plans
Emerging
Prices do not include applicable taxes. Billed monthly.
Includes:
Number of staff/locations: 1
Client self-scheduling
Offer unlimited services and appointments
Accept payments and deposits through Stripe, Square, or PayPal
Google Meet, Zoom, and GoToMeeting integrations for online meetings
Advanced Features (see below)
Confirmation, reminder, and follow-up emails
Automatic time zone conversion for clients
Display your logo
Brand your scheduler's colors and copy
Advanced Features (All Paid Plans)
Embed scheduler into your website
Vault credit cards for charging clients later
Optionally let clients tip you
Offer coupons and vouchers for discounts
Offer classes, workshops, or group events
Easy upsell clients with check-out add-ons
Advanced reporting about appointments, no shows, & performance
Optimize your availability for maximum appointments and fewer gaps
Sync with Google Calendar, iCloud, Outlook.com, Exchange, and Office 365
QuickBooks and Freshbooks for invoicing and accounting
MailChimp, AWeber, and others for sending email blasts
Pipedrive integration for sales/CRM
Integrate with 500+ other apps through Zapier
$20/month
Growing
Prices do not include applicable taxes. Billed monthly.
Includes:
Number of staff/locations: 6
Client self-scheduling
Offer unlimited services and appointments
Accept payments and deposits through Stripe, Square, or PayPal
Google Meet, Zoom, and GoToMeeting integrations for online meetings
Advanced Features (see below)
Confirmation, reminder, and follow-up emails
Text message reminders (worldwide)
Offer appointment packages (including payment plans)
Sell subscriptions, memberships, and gift certificates
Automatic time zone conversion for clients
Display your logo
Brand your scheduler's colors and copy
Advanced Features (All Paid Plans)
Embed scheduler into your website
Vault credit cards for charging clients later
Optionally let clients tip you
Offer coupons and vouchers for discounts
Offer classes, workshops, or group events
Easy upsell clients with check-out add-ons
Advanced reporting about appointments, no shows, & performance
Optimize your availability for maximum appointments and fewer gaps
Sync with Google Calendar, iCloud, Outlook.com, Exchange, and Office 365
QuickBooks and Freshbooks for invoicing and accounting
MailChimp, AWeber, and others for sending email blasts
Pipedrive integration for sales/CRM
Integrate with 500+ other apps through Zapier
$34/month
Powerhouse
Prices do not include applicable taxes. Billed monthly.
Includes:
Number of staff/locations: 36
Client self-scheduling
Offer unlimited services and appointments
Accept payments and deposits through Stripe, Square, or PayPal
Google Meet, Zoom, and GoToMeeting integrations for online meetings
Advanced Features (see below)
Confirmation, reminder, and follow-up emails
Text message reminders (worldwide)
Offer appointment packages (including payment plans)
Sell subscriptions, memberships, and gift certificates
Automatic time zone conversion for clients
Multiple time zones for your different staff/locations
Display your logo
Brand your scheduler's colors and copy
Remove "Powered by" on your scheduler
Sign BAA for HIPAA compliance
Custom API & CSS for Developers
Advanced Features (All Paid Plans)
Embed scheduler into your website
Vault credit cards for charging clients later
Optionally let clients tip you
Offer coupons and vouchers for discounts
Offer classes, workshops, or group events
Easy upsell clients with check-out add-ons
Advanced reporting about appointments, no shows, & performance
Optimize your availability for maximum appointments and fewer gaps
Sync with Google Calendar, iCloud, Outlook.com, Exchange, and Office 365
QuickBooks and Freshbooks for invoicing and accounting
MailChimp, AWeber, and others for sending email blasts
Pipedrive integration for sales/CRM
Integrate with 500+ other apps through Zapier
$61/month
Main Features
Online Appointment Scheduling
Calendar Management
Automated Reminders
Customizable Booking Forms
Client Database
Payment Processing
Integration With Other Software
Reporting & Analytics
Online Appointment Scheduling
Provider Feature Description
The online appointment scheduling feature in Acuity Scheduling software streamlines the process of booking appointments. This feature allows businesses to create an online calendar where clients can view real-time availability and book appointments at their convenience. Users can easily customize their availability, set appointment lengths, and configure reminder notifications. Clients can also reschedule or cancel appointments through the online portal, reducing administrative tasks and improving communication between businesses and clients.
Calendar Management
Provider Feature Description
The calendar management feature in Acuity Scheduling simplifies the process of managing appointments and availability. Users can easily create and customize their calendar, set availability preferences, and sync it with external calendars. Clients can then view the calendar and book appointments based on the available time slots, eliminating the need for back-and-forth communication. The feature also allows users to send automated email reminders and notifications to both clients and themselves, ensuring a smooth scheduling process.
Automated Reminders
Provider Feature Description
Acuity Scheduling's automated reminders feature helps businesses reduce no-shows and improve client attendance. It allows users to send automated email and SMS reminders to clients before their scheduled appointments. These reminders can be customized and scheduled to be sent at specific intervals, such as 24 hours or 1 hour before the appointment. By automating the reminder process, Acuity Scheduling ensures that clients receive timely notifications, reducing the chances of missed appointments and improving overall client satisfaction.
Customizable Booking Forms
Provider Feature Description
The customizable booking forms feature in Acuity Scheduling empowers users to create personalized and tailored booking forms for their clients. With this feature, users have the flexibility to design and customize their forms by adding fields, rearranging elements, and setting required fields. This enables businesses to gather specific information from clients during the booking process, streamlining communication and ensuring a smooth and efficient scheduling experience.
Client Database
Provider Feature Description
The client database feature in Acuity Scheduling allows users to easily manage and organize their client information in a centralized location. With this feature, users can store and access client contact details, appointment histories, notes, and preferences. It simplifies client management by providing a searchable and customizable database, making it easier to track and maintain relationships with clients.
Payment Processing
Provider Feature Description
The payment processing feature in Acuity Scheduling simplifies the payment collection process for businesses. It allows users to securely accept online payments directly through the software. With this feature, users can set up their preferred payment gateways, such as PayPal or Stripe, and seamlessly integrate them into their scheduling and booking process. This ensures a streamlined and convenient payment experience for clients while reducing the administrative burden for businesses.
Integration With Other Software
Provider Feature Description
Acuity Scheduling has a robust integration feature that allows seamless connectivity with other software applications. With this feature, users can sync their scheduling system with their preferred calendar apps, such as Google Calendar, Outlook, or iCal. Additionally, Acuity Scheduling integrates with popular payment gateways like PayPal and Stripe, enabling easy and secure online payments. This integration feature ensures that all relevant scheduling and payment data is synchronized across different platforms, streamlining administrative tasks and enhancing overall productivity.
Reporting & Analytics
Provider Feature Description
The reporting and analytics feature in Acuity Scheduling provides users with valuable insights and data about their business. With this feature, users can generate detailed reports on various aspects such as client activity, appointment history, and revenue. These reports help users to track their business performance, identify trends, and make informed decisions. Additionally, users can visualize the data through charts and graphs, allowing for easier analysis and interpretation.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
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Open Forum:
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
This feature is in development and we hope to share it soon!
Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.